A library card for external borrowers entitles you to the following:
With a library card it is not possible to:
After applying, we will send a message when the library card is ready for you. As a rule, this is after two working days. When collecting your card, please bring a valid ID and documentary evidence showing your current home address. If you are entitled to a free card we will ask you to prove this (proof of registration or salary specification).
Six weeks before your Library card expires, you will receive an email with instructions on how to renew it. Haven't received an email? Mention this in the contact form or visit the information desk at UB Singel to renew your Library card. If you have a free Library card, bring your proof documents.
Please, notify the Library of any change of address, email address, name etc. via our contact form.
Do you need a replacement pass because you lost your borrower's pass or it was stolen? Please report this to the Library via our contact form so that we can block your Library card. At the UB Singel location, you can obtain a replacement pass for €5 at the information desk on the 1st floor. If you can provide a police report, the replacement is free.