The current renewal and fine conditions for borrowing materials from the UvA/AUAS Library is now more than 10 years old. New insights during corona, wishes of borrowers, but also global developments have led the Library to take a critical look at the procedures. Conclusion? These procedures and conditions could be more customer-friendly and efficient.
Fines were once created to ensure that borrowed materials are returned on time. We now know that, in practice, this turns out differently and that borrowed material unfortunately regularly stays away for a long time. Moreover, the current procedure from due date to invoice to collection agency simply takes too long. A lot of time passes before the material reaches the next borrower.
The Library will adjust the loan conditions from Monday 21 November. However, it should be clear: borrowing remains borrowing. No mounting fines still means that you return borrowed material on time and not keep it at home unnecessarily.
The new conditions and procedure: